Using your Meta Quest 2 headset
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Meta Quest 2
What do the different lights mean on my Oculus Quest 2 or Quest headset and controllers?
Depending on the color and whether they're solid or blinking, the lights on your Oculus Quest 2 or Quest headset and controllers will indicate the following:
Headset
| Color | State | Indication |
White | Solid | Screen is on |
White | Blinking | Rebooting or turning on |
Purple | Blinking | Performing factory reset |
Headset is plugged in (charging)
| Color | State | Indication |
Green | Solid | Battery is charged |
Orange | Solid | Battery is charging |
Red | Solid | Battery is low |
No light | None | Battery is not charging |
Controllers
| Color | State | Indication |
White | Solid | Controllers are on |
White | Blinking | Controllers are in pairing mode |
How do I check how much storage space is left on my Meta Quest 2 or Meta Quest?
If you're unable to download new apps or transfer files to your Meta Quest 2 or Meta Quest, you may not have enough storage space left on your headset.
To check how much space is left on your Meta Quest 2 or Meta Quest:
- Put on your headset.
- Select
from the bottom toolbar menu.
- Select Storage.
To check how much space is needed to download content from the Meta Store:
- Open the Meta app on your phone.
- Tap Store.
- Find and tap on the content you'd like to download to your Meta Quest 2.
- Scroll down to the Additional Details section to find the amount of space that's needed to download the app.
Note: You can increase the amount of available space on your Meta Quest 2 or Meta Quest by uninstalling apps from your library.
How do I transfer pictures or videos from my computer to my Meta Quest 2 or Meta Quest?
To transfer photos and videos from your computer to your Meta Quest 2 or Meta Quest headset:
- Connect the included USB 2.0 cable to your computer and headset.
- Put on your headset and select Accept to confirm that you want to allow your computer to access files on the headset.
- On Windows, your headset will automatically appear as a drive on your computer.
- On Mac, you'll need to install Android File Transfer to successfully transfer files between your Meta Quest and computer.
- On Chromebook/Chrome OS, you'll need to use the Files app to access your Meta Quest headset.
- Click and drag files to or from your Meta Quest headset on your computer.
If your Meta Quest headset is not appearing as a drive on your Windows PC:
- Make sure that you use the included USB cable that came with your Meta Quest 2 or Meta Quest.
- Make sure that you select Accept in VR from your headset to allow your computer to access files on your headset.
- Update your device driver:
- From your PC desktop, right-click on This PC or My Computer.
- Select Computer.
- Select Manage.
- Select Device Manager.
- If you can't see the Manage option, just select Device Manager directly.
- Click the > next to Oculus devices or Portable devices to expand your options.
- Right-click on Meta Quest and select Update driver.
- Select the Browse my computer option, then the Let me pick from a list option.
- Select MTP USB Device and then select Next to complete the update.
Note: If you're experiencing slow transfer speeds, try using a USB 3.0 cable plugged into a USB 3.0 port on your computer.
How do I transfer files from my Meta Quest to my Meta Quest 2?
Transferring files from your Meta Quest to your Meta Quest 2:
- Connect the included USB 2.0 cable to your computer and Meta Quest headset.
- Put on your headset and select Allow to confirm that you want to allow your computer to access files on the headset.
- On Windows, Meta Quest will automatically appear as a drive on your computer.
- On Mac, you'll need to install Android File Transfer to successfully transfer files between your Meta Quest and computer.
- On Chromebook/Chrome OS, you'll need to use the Files app to access your Meta Quest headset.
- Click and drag files from your Meta Quest headset on your computer.
- Unplug your Meta Quest.
- Plug in your Meta Quest 2.
- Drag the files from your computer into the appropriate folders on your Meta Quest 2.
Troubleshooting file transfer from your Meta Quest to your Meta Quest 2:
If your Meta Quest headset is not appearing as a drive on your Windows PC:
- Make sure that you use the included USB cable from your Meta Quest package.
- Make sure that you select Allow in VR from your headset to allow your computer to access files on your headset.
- Update your device driver:
- From your PC's desktop, right-click on This PC or My Computer.
- Select Computer.
- Select Manage.
- Select Device Manager.
- If you can't see the Manage option, just select Device Manager directly.
- Click the > next to Oculus devices or Portable devices to expand your options.
- Right-click on Meta Quest and select Update driver.
- Select the Browse my computer option, then the Let me pick from a list option.
- Select MTP USB Device and then select Next to complete the update.
Additional notes:
- Some apps and games have implemented a cloud-save option to bring over app data and game saves.
- If you're experiencing slow transfer speeds, try using a USB 3.0 cable plugged into a USB 3.0 port on your computer.
Meta Quest 2 and Meta Quest headset tracking
Meta Quest 2 and Meta Quest headsets utilise 6DoF (six degrees of freedom) tracking. If you turn tracking off from the settings panel in VR, you're actually switching from 6DoF tracking to 3DoF tracking. Each tracking type is explained in more detail below.
- 3DoF: Three degrees of freedom (DoF) tracking can track rotational movements around the x, y and z axes. 3DoF only tracks the direction that you are looking (e.g. up/down, left/right). It doesn't track your position as you move around the room.
- 6DoF: Six degrees of freedom (DoF) tracking adds the ability to track positional movement. With 6DoF, your headset will track the direction you are looking (as with 3DoF), and also your position as you walk around the room.
Here's a simple test to see what kind of tracking you have enabled in VR: if you can move closer to or further from an object, this means that you're using 6DoF tracking. If you can only look around and not actually move towards anything, you're using 3DoF tracking.
Optimal tracking conditions
In order for the tracking on your headset to work best, your playing space should have bright, even lighting. As a general recommendation, you'll want to have the same amount of light as you would have in the living room when you have guests over. If the lighting in your room is too dark, your headset may lose the ability to use 6DoF tracking.
The purpose of 6DoF tracking
6DoF tracking allows the movements you make in the real world to be translated into VR. As a result, many apps, games and experiences require 6DoF tracking to function. This includes the Guardian boundaries designed to help you stay in your playing space while you're using your headset.
To help avoid injury or damage, you should only use your Meta Quest 2 or Meta Quest in a stationary, standing or seated position if you turn off 6DoF tracking.
What to do if Meta Quest 2 tracking is lost
When 6DoF tracking is unable to function in your environment, you'll receive an error message to alert you that tracking has been lost. You can choose to continue using your headset with 3DoF tracking, or you can try the following steps to re-enable your headset's 6DoF tracking.
- Check your environment: If you need to adjust your environment so that tracking can resume, remove your headset and check to make sure that the lighting in the room hasn't changed. If it has, try turning on additional lights or relocating to a more well-lit room.
- Clear your Guardian history: If you're having problems with tracking, clearing your Guardian history can often fix the issue. Bear in mind that if you have multiple accounts on the same headset, Guardian history will be cleared for all accounts, not just the account that you're currently using. You can clear your history from the Guardian settings panel in VR.
- Bear in mind that if you clear your history, you'll need to re-draw your Guardian boundaries.
Once you've gone through the steps above to fix the issue that caused the tracking loss, follow the steps for turning tracking on to re-enable 6DoF tracking on your headset.
Turning tracking on
By default, your headset will use 6DoF tracking, unless you've turned it off in the Guardian settings panel or lost tracking while in VR. To turn on 6DoF tracking:
To turn tracking back on:
- Put on your headset, then hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
- Select Settings
- Select Device from the left-hand side of the Settings panel.
-
Scroll down the list and select
Tracking
- Select the toggle to re-enable 6DoF tracking.
How do I re-centre my headset view when I'm using Meta Quest 2 or Meta Quest?
Your headset view can be reset or recentred at any time while using your Meta Quest 2 or Meta Quest.
To reset your view with your controller:- Point your controller straight ahead and press and hold the Oculus button until your view resets.
To reset your view from your Settings menu:
- Press
on your right Touch controller to pull up your universal menu.
- Select
, then select
- Select Quick actions.
- Select
.
- Move your head to your preferred position, ensuring that the screen view feels natural and comfortable.
- With your head in the preferred position, select confirm to set your position.
If you continue experiencing issues with your headset position, turn your headset off and back on again before trying again.
What headphones can I use with Meta Quest 2 or Meta Quest?
You can use headphones with both your Meta Quest and Meta Quest 2 headsets.
Meta Quest 2
Meta Quest 2 supports both 3.5 mm headphones, as well as USB-C headphones. To use standard headphones with a 3.5 mm jack, plug the headphones into the audio port located on the right-hand side of your headset.
To use USB-C headphones with Meta Quest 2 plug the USB cable into the charging port located on the right side of the headset, just behind the standard audio port.
Bear in mind that if you plug in two sets of headphones, only the headphones plugged into the 3.5 mm audio port will work. USB-C headphones also won't work if the Elite strap with battery is plugged in.
Meta Quest 2 supported USB-C headphones and adapters
The following list of USB-C headphones and adapters have been tested and shown to work with Meta Quest 2
USB-C headphones
- Pixel USB-C Earbuds
- Samsung Type-C Headphones
- OnePlus Type-C Bullets Earphones
USB-C to 3.5 mm adapters
- Google USB-C to 3.5 mm Adapter
- Samsung USB-C Headphone Jack Adapter
- Apple USB-C to 3.5-mm headphone jack adapter
Bear in mind that other USB-C headphones and adapters may work with your Meta Quest 2, but we can't guarantee functionality for headphones or adapters that aren't in the list above.
Meta Quest
Meta Quest supports the use of 3.5 mm headphones. To use standard headphones with a 3.5 mm jack, plug the headphones into either of the audio ports located on both sides of your headset. If your headphones use a dual stereo jack, you can plug that into both ports.
Bear in mind that headset microphones are not currently compatible with either Meta Quest 2 or Meta Quest.
Connect a compatible Bluetooth device to Meta Quest 2
Using compatible Bluetooth accessories with Meta Quest 2 can enrich your experience, help you feel more immersed or be more productive. Some Bluetooth accessories used with Meta Quest 2 may include:
- Gamepads
- Keyboards
- Fitness accessories
- Make sure that the device that you want to connect has Bluetooth turned on. Your Meta Quest 2 has Bluetooth on by default.
- Press
- Hover over the clock on the left side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
- Select
- Select Devices
- Select Bluetooth
- Next to Bluetooth Pairing, select Pair.
- Select
- Your Meta Quest 2 will search for compatible Bluetooth devices. From the list, select the device that you want to connect.
Meta Quest PTC
Quest Public Test Channel (PTC) is an early-access programme for Meta Quest version software. By signing up, you can get early access to the unreleased software version ahead of the public release.
You can sign up for Quest PTC in the Oculus mobile app or directly from your headset in VR. When you sign up, your headset will become eligible for the latest unreleased Oculus software version.
To sign up for eligibility for Quest PTC from the mobile app:
- Open the mobile app, tap Menu in the bottom-right corner, then tap Devices.
- Tap Advanced settings.
- Tap the toggle next to Public Test Channel to try to join Quest PTC.
- If the toggle doesn't work, Quest PTC is currently full and not available.
To sign up for eligibility for Quest PTC from your headset in VR:
- Put on your headset.
- Select
- Select Settings.
- Select Experimental settings
- Use the toggle next to Public Test Channel to add yourself to Quest PTC.
Bear in mind that Quest PTC is offered on a first-come, first-served basis. We currently do not have a waiting list, so please check again at a later time if you're unable to sign up.
- You can report bugs in VR from your headset.
- For general questions, visit the Forums.
- If you're experiencing an issue that needs immediate support, please contact Support.
You can remove yourself from Quest PTC from the Oculus mobile app or directly from your headset in VR.
To remove yourself from Quest PTC using the mobile app:
- From the Oculus mobile app, tap Device.
- Tap Advanced settings.
- Tap the toggle next to Public Test Channel.
To remove yourself from Quest PTC using your Meta Quest headset :
- Put on your headset.
- Select
- Select Settings.
- Select Experimental settings
- Use the toggle next to Public Test Channel to remove yourself from Quest PTC.
Note: When you remove yourself from Quest PTC, your device will remain on the Quest PTC software version until the next public software version release.
Currently, Meta Quest software does not have the ability to roll back to a previous software version release. If you remove yourself from Quest PTC, your device will remain on the Quest PTC software version until the next public software version release.
