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How do I control how Portal handles my voice interactions?
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How do I control how Portal handles my voice interactions?

If your Portal is connected to your Facebook account, you can choose to turn off storage of your “Hey Portal” voice interactions in Portal Settings.

To turn off storage of “Hey Portal” voice interactions:

  1. From Home, tap Settings.
  2. Tap Assistants.
  3. Tap "Hey Portal"
  4. Tap next to “Hey Portal” storage to turn storage on and off.

Even if you turn off storage, you can still use “Hey Portal” but over time the feature may not work as well. When storage is turned off, we won’t keep recordings or transcripts of your voice interactions, which means you won't be able to view, hear or delete them. And we won’t use those voice interactions to improve our voice services and they won’t be reviewed by people.

We log system activity, such as the timestamp for when a voice interaction was made and the general category of the voice interaction. For example, if you said, “Hey Portal, what’s the weather in Seattle?,” we would simply categorize your question as “get weather.” Any voice interactions made before you turned off storage will still be stored.

If your Portal is connected to your Facebook account, you can easily view, hear and delete your voice interactions and transcriptions in Portal Settings or your Facebook Activity Log.

Note: If your Portal is connected only to your WhatsApp account (and not to a Facebook account) or your voice interaction occurs during a WhatsApp call, your “Hey Portal” voice interactions are not stored or accessible.
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