Support Home
Settings and accessories
Display and audio settings
How do I turn the camera and microphone off on Portal?
Back to Display and audio settings

How do I turn the camera and microphone off on Portal?

Portal
Portal TV

To mute or unmute the camera and microphone using the touchscreen during a call:

  1. Tap the screen to expose the call menu.
  2. Tap or to mute or unmute your camera or microphone.

To mute or unmute the camera and microphone on Portal Go and Portal+ (Gen 2):

To turn off the camera or microphone, press the privacy button on top of Portal’s frame. A red light lets you know the camera and microphone are both off.

To turn off just the camera, slide the camera shutter to cover the camera’s lens. You will see the green light will go dark when you’ve turned the camera off.

To mute or unmute the camera and microphone on Portal and Portal Mini:

To turn off the camera or microphone, slide the switch on top of Portal’s frame all the way to the left. A red light lets you know the camera and microphone are both off.

To turn off just the camera, slide the switch on top of Portal’s frame into the middle position. You will see a shutter covering the camera’s lens when you’ve turned the camera off.

To mute or unmute the camera and microphone on Portal+, Portal Go and Portal (Gen 1):

To turn the camera and microphone off on your Portal, press the circle button on top of your device. A red light on the front of your Portal will indicate when the microphone and camera are turned off.

You can also use the included camera cover to block your Portal camera when you're not using the camera.

Copy article

Was this article helpful?
Yes
No

Still need help?

We're here.

Get support and tell us about your issue. We'll provide step-by-step troubleshooting assistance and find the best support options for you.
Get support
Skip to main content
Meta
Store Help Center
Meta
Search articles
Store Help Center Menu
Store Help Center
Meta Quest
Meta Portal
Ray-Ban Stories
Meta Horizon
Orders and returns

Meta
Portal
Portal support
Getting started
Calling
Apps and photos
Settings and accessories
Fix a problem
Profiles and privacy
Ray-Ban Stories
Ray-Ban Stories support
Accounts on Ray-Ban Stories
Assistant
Legal and privacy information
Meta Quest
Meta Quest support
Getting started
Headset and accessories
In-VR experiences
Horizon Worlds
Fix a problem
Legal and privacy information
Release notes
More support
Orders and returns
Horizon Workrooms
Contact us
Portal
Portal support
Getting started
Calling
Apps and photos
Settings and accessories
Fix a problem
Profiles and privacy
Meta Quest
Meta Quest support
Getting started
Headset and accessories
In-VR experiences
Horizon Worlds
Fix a problem
Legal and privacy information
Release notes
Ray-Ban Stories
Ray-Ban Stories support
Accounts on Ray-Ban Stories
Assistant
Legal and privacy information
More support
Orders and returns
Horizon Workrooms
Contact us
Portal
Portal support
Getting started
Calling
Apps and photos
Settings and accessories
Fix a problem
Profiles and privacy
Meta Quest
Meta Quest support
Getting started
Headset and accessories
In-VR experiences
Horizon Worlds
Fix a problem
Legal and privacy information
Release notes
Ray-Ban Stories
Ray-Ban Stories support
Accounts on Ray-Ban Stories
Assistant
Legal and privacy information
More support
Orders and returns
Horizon Workrooms
Contact us
English (US)