I'm having trouble accessing my Facebook account. Can I still use my Meta device?
If you encounter problems with your Facebook account, we want to try to help you resolve them as quickly as possible.
If you have a temporary issue with your Facebook account after logging in to your Meta Quest device — for example if it uses a name that does not follow our policies — you'll still be able to use your device while you resolve the issue, so long as you remain logged in to your device and do not log out. If you're in this situation, you'll have the opportunity to fix or request a review of the issue when you log into Facebook.
Repeated or particularly serious violations of our Community Standards may lead you to lose access to your Facebook account, meaning you won't be able to log into your device using that account.
For additional help in setting up or using your Meta device, please contact Meta Store support.
If you're having trouble with a disabled Facebook account, learn more about why it happens and what it means. You may also be able to request a review if you feel that your account was disabled by mistake.