Privacy information and settings

You can visit the Privacy Center to learn more about your Oculus privacy settings and how and where to change them, view your information, download your information, and delete your Oculus data.

You can also update and manage your privacy settings in the Oculus app on your phone, in your Oculus headset, and on your computer (for Rift and Rift S).

Learn more about your Facebook privacy settings and data rights and how to exercise them in the Facebook Privacy Policy and through your Facebook settings.

When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.

From your privacy settings, you can control the following info:

• Facebook Name: Choose who can see your real name and if you want people to find it in search.
• Activity: Choose who can see your activity in games and apps.
• Friend List: Choose who can see your friend list.

When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.

If you notice someone isn’t following the Community Standards or Conduct in VR Policy you can report them from your device or by completing a form on the Oculus website.

If you believe someone is infringing your copyright or trademark in Meta Quest you can email the appropriate claim to ip@oculus.com. Please include all of the following information when reporting a Meta Quest copyright or trademark infringement claim:

• Your complete contact information, including your full name, mailing address and phone number. We regularly provide the rights owner's name, your email, and the details of your report to the person who posted the content you are reporting. In the case that you are an authorized representative submitting a report, we provide the name of the organization or client that owns the right in question. For this reason, you may want to provide a professional or business email address where you can be reached.
• A description of the copyrighted work or trademark that you claim has been infringed. If you are submitting a trademark report, please include your trademark registration information, if applicable. The name of the application in Meta Quest, and a description of the content that you believe infringes your copyright or trademark.
• If applicable, a screenshot of the content you believe infringes your copyright or trademark. To take a screenshot in VR:
  1. Navigate to the content you want to screenshot in your Meta Quest headset.
  2. Press and hold and then press the trigger on either one of your controllers to take a screenshot.
  3. You can access screenshots you take in VR in the Files app.
• A declaration that:
  • You have a good faith belief that use of the copyrighted or trademarked content described above, in the manner you have complained of, is not authorized by the copyright or trademark owner, its agent, or the law;
  • The information in your claim is accurate;
  • Under penalty of perjury, you are the owner or authorized to act on behalf of the owner of an exclusive copyright or trademark that is allegedly infringed.
• Your electronic signature or physical signature.

The law in most countries recognizes copyrights as well as trademarks. Copyright law and trademark law serve two different purposes.

Copyright is meant to foster creativity and to provide incentives to create original works of authorship for the benefit of the public. Copyright protects original works like photos, videos, movies and music. It’s also important to note that, in the U.S., the Digital Millennium Copyright Act (DMCA) applies only to copyrights and doesn’t apply to trademarks.

Trademark law is meant to prevent consumer harm because it prohibits someone other than the rights owner from using a trademark (for example, a brand’s logo) in a way that may confuse consumers. Trademark law protects brand names, slogans, logos or other symbols that help consumers identify the source of goods or services.

Meta complies with the notice-and-takedown procedures set out in section 512(c) of the United States Digital Millennium Copyright Act (DMCA), which applies to content reported and removed for violating U.S. copyrights.

If your content is removed under the DMCA, you'll receive instructions about how to file a counter-notification in the message we send you. You should only submit a counter-notification if the content was removed because of a mistake or misidentification. Please note that if your content was removed for reasons unrelated to a copyright report, you may not receive a response from us.

When we receive a valid DMCA counter-notification, we forward it to the party that reported the content. The information they receive includes your contact information, which they can use to contact you.

If we provide your counter-notification to the party that reported the content, and they don't notify us that they have filed a court action seeking an order to keep the content down, we will restore or cease disabling eligible content under the DMCA. This process can take up to 14 business days. Please note, in rare instances, we may not be able to restore content due to technical limitations. If this happens, we’ll send you an update letting you know you may repost the content at your discretion.

Content that is restored based on a valid DMCA counter-notification will not be counted against you under our repeat infringer policy.

To unsubscribe from Oculus promotional emails:

There are a few things you can do to control your ad experience on the Oculus.

See why we're showing you an ad:

Hide an ad:

Hide all ads from an advertiser:

Report an ad:

Similar to our Community Standards, we have Ad Policies that outline which ads are and aren't allowed on Oculus, such as prohibitions on ads that are fraudulent or promote violence, or illegal activity. When you report an ad, it goes through our ad review system. The review process uses automated tools, and in some cases manual review, to check ads against our Ad Policies. When we confirm a violation of our policies, we'll remove the ad.

If you're seeing ads that aren't interesting to you, you can adjust your ad preferences. You can visit your ad preferences page from desktop, mobile or in-VR and easily manage things like your interests and your profile information to get a more personalized experience.

To adjust your ad preferences from the Oculus mobile app:

From here, you can view the advertisers you’ve most recently seen ads from, and you can choose to see fewer ads about selected topics. If you don’t want Facebook to use information based on your activity on websites or apps off Facebook for the purpose of showing you ads, you can also turn this off in your ad preferences. Keep in mind, changing your ad preferences influences which ads you see, but it won’t change the total number of ads you see.

Note: You will be asked to log in to your Facebook account the first time you hide or report an ad or adjust your ad preferences.

Under the General Data Protection Regulation (GDPR), residents of the European Union have the legal right to object at any time to the processing of their personal data where the legal basis for that processing is:

• The legitimate interests of Oculus or of a third party; or
• Tasks carried out in the public interest.

They can also object at any time to the processing of their personal data for direct marketing purposes, regardless of the legal basis relied upon.

HOW CAN I SUBMIT AN OBJECTION?

To submit an objection, follow the instructions on the form, and please make sure to provide all of the information requested by the form so we can review your objection properly.

WHAT HAPPENS WHEN I OBJECT TO OCULUS'S PROCESSING OF MY DATA?

After we receive your objection, our team will review it carefully. We'll then let you know whether or not your objection has been granted and give you the reason(s) for our decision.

WHAT HAPPENS IF MY OBJECTION IS SUCCESSFUL?

If your objection is successful, we will stop processing your related information. You can also request the erasure of your data under article 17(1)(c) of the GDPR. You can make this request when submitting an objection via the online form.

We consider several factors when reviewing your objection including: reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and don't require disproportional effort.

CAN MY OBJECTION BE DENIED?

Yes. There may be several reasons for this:

• For processing outside of direct marketing, our legal basis is something other than our legitimate interests (or those of a third party) or tasks carried out in the public interests;
• Your objection is not sufficiently grounded; or
• After analyzing your objection (i.e. completing a balancing test), we believe our legitimate interests (or those of a third party) are not outweighed by your interests or fundamental rights and freedoms.

You can read the Oculus Privacy Policy at https://www.oculus.com/legal/privacy-policy/.

With Oculus, we're creating new ways for people to defy distance and connect with each other and the world around them. Through virtual reality, we can radically redefine the way people work, play and connect. This is a new environment for many people and it’s important to have clear guidelines for respectful behavior. We want everyone to feel safe while they enjoy an immersive virtual experience. The Community Standards outline what is and is not allowed on Facebook apps and technologies, and apply to both content and conduct in VR. You can read the full Community Standards here. To help you better understand how the Community Standards apply to conduct in a virtual space, we highlighted areas of our policy and how they apply to conduct in VR. Oculus users come from many different backgrounds, so make sure that your conduct (as well as any content created or shared) is appropriate for a diverse audience and does not violate the Community Standards. Do not:

• Harass or bully other users through conduct, including:
• Stalking or repeatedly following others against their wishes
• Cornering, blocking normal movement, physically intimidating or invading personal space without consent
• Encouraging intimidation or bullying of others, including threats to SWAT, hack, dox, or DDOS.
• Conduct yourself in an offensive or abusive way, including:
• Touching someone in a sexual way or making sexual gestures
• Sexualizing minors in any way. In cases of sexual exploitation of children, we report content to the National Center of Missing and Exploited Children.
• Supporting or representing hateful ideologies or groups by using symbols or attacking people on the basis of race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, and serious disease or disability.
• Impersonate a Facebook employee, partner, representative, or other real person or encourage other users to do so.

If we find that you have violated the Community Standards or this Conduct in VR Policy across Facebook or Oculus products, we may take action on your account, including temporarily restricting or suspending your account. For repeated or egregious offenses, we may permanently disable your account.

The Oculus Products include the Oculus platform, Oculus headsets (including Oculus Quest, Quest 2, Rift, Rift-S and Go), Oculus Touch controllers, Oculus system software (including system features such as Guardian, Oculus Insight, Dash and Oculus Link), Oculus VR apps (including Venues, Oculus TV, Oculus Gallery, Oculus Browser and Facebook Horizon), Oculus mobile and desktop apps, Oculus websites, Oculus headset accessories, and any other features, apps, technologies, software, hardware, products or services offered by Facebook Inc., Facebook Ireland Limited or their affiliates under the Supplemental Oculus Data Policy.

The Oculus Products do not include Facebook-offered products or services that are not offered under the Supplemental Oculus Data Policy - such as Facebook, Messenger, Portal and SparkAR.

We collect information that’s needed to deliver VR experiences that are safe, comfortable, and seamless. Oculus has its own distinct Privacy Policy because we think it’s important to be transparent with the community about the information we collect that’s specific to VR.

BASIC INFORMATION:

Here are some examples of information we collect from you: The name, email address, and phone number you provide us; the people, content, and experiences you connect to and interact with; and the hardware you’re using.

When stored, this information is tied to your account ID since it helps tailor your individual experience and enables services like multiplayer experiences, the Oculus Store, and customer support.

MOVEMENT DATA:

We collect some movement information that we need to make VR apps work. This information is necessary to deliver an immersive and realistic VR experience.

Here are some examples of movement information we collect from you: The position of your headset, the speed of your controller movement and changes in your orientation like when you move your head to watch a 360 degree video or duck while playing a game.

We take precautions with the limited movement information we collect. Once this data is used to make your device work, it is stored in our systems tied to a unique identifier that is different from your account ID.

HAND TRACKING DATA:

If you enable hand tracking, we collect information like your estimated hand size, the location of your hands, and interactions with the feature - like the number of pinches you make. You can read our hand tracking privacy notice here.

RAW IMAGE DATA:

The sensors on Meta Quest and Rift S also process raw images of your surroundings and enable the headset to both process your movement as well as help orient you in relation to your designated VR areas. To ensure people’s privacy, raw images are overwritten instantaneously.

Additionally, when you’re using your device, a white LED light turns on to signal to others that the sensors are active. And the device goes to sleep shortly after you take it off your head, to make sure the sensors are only active when the device is in use.

Examples of data that are processed on device include raw images from the sensors on Meta Quest 2 and Meta Quest and images of your hands (if you choose to enable hand tracking), which are both overwritten instantaneously. Examples of data that are stored locally on-device include any weight, height, or gender information that you choose to provide to Oculus Move.

No, data that is only stored locally on headsets is not used to inform the ads you see on Oculus and across Facebook Products and technologies.

This means that Facebook Inc. (or Facebook Ireland for European Region users) manages all decisions around use, processing, retention and sharing of data for Oculus users. Oculus is already one of the Facebook Apps and Technologies, and this will allow us to be clear and consistent with everyone who uses our products about how their data is used, and what controls are available. And as Facebook adds new privacy tools, they can be added in VR too.

Previously, the platform was managed by Oculus (also known as Facebook Technologies) and this responsibility has been transferred to Facebook Inc. (or Facebook Ireland for European Region users). This applies whether you log in with your Oculus account or a Facebook account.

You can find more information in the Privacy Policy and the Facebook Privacy Policy.

The Oculus Terms of Service and Oculus Privacy Policy apply to existing users who choose to continue using their Oculus account to log into their device, rather than merging their Oculus account and Facebook account.

The Facebook Privacy Policy and Supplemental Oculus Privacy Policy applies to people who log in to their Oculus devices for the first time using their Facebook account, or who have merged their Oculus and Facebook accounts. These policies describe how your information is collected, used and shared by Facebook.

If you work in the press and have a question about Meta devices, please email press@fb.com.

Hand Tracking is a feature for Meta Quest devices that allows you to use your hands in place of your touch controllers to navigate select applications and websites on Meta Quest devices. You have the choice to turn this feature on in Settings in VR.

To enable this feature, navigate to the Settings tab in VR, select Device, and toggle the Hand Tracking feature to enable it. You can disable hand tracking at any time by toggling the feature off in Settings.

When hand tracking is enabled, our software analyzes images of your hands from the sensors on your headset to estimate the location of certain key points on your hands, such as your knuckles or fingertips. This analysis is done on your device in real time as your hands are moving. The images and estimated points specific to your hands are deleted after processing, and are not stored on our servers. The software then fits a generic hand model over the estimated points of your hands, resulting in hand pose data which is not specific to you (including approximate position, orientation and finger configuration) and an estimated hand size (represented by standardized numerical values such as between 0.5 and 1.5). To ensure that you have a consistent experience, we store recently generated hand pose data and estimated hand size on your device.

We do not store images or estimated points specific to your hands on our servers. As stated above, this data is processed on the device and deleted once processing is completed. To improve the hand tracking feature, we collect certain data from your device when you choose to use hand tracking. This data includes your usage data, estimated hand size, and source image telemetry (e.g., exposure, contrast). We also collect and retain other information about your interactions with the hand tracking feature consistent with our Privacy Policy, such as tracking quality, the amount of time it takes to detect your hands, and the number of pinches you make. If your device crashes, we also collect crash logs which may contain similar information as well as recently generated hand pose data. This data is stored and associated with your account until we no longer need it to improve the hand tracking feature or if you delete your account. If you delete your account, the data associated with your account will be deleted or disassociated from your account.

When you enable hand tracking and use an application from the Oculus Store or App Lab that supports this feature, the app will collect your estimated hand size and hand pose data in order for hand tracking to work. Oculus developers are permitted to use this data only to enable hand tracking, and not for any other purposes See our Privacy Policy for more information about how third parties access your data and the Developer Data Use Policy which describes developers’ obligations with respect to handling user data. Please also read the developers' privacy policies for information on how they process your data.

When you enable hand tracking and visit a third party website that supports hand tracking features, your hand pose data and your estimated hand size may be shared with the website to improve your experience. You will receive a notice when you visit a website that requests access to hand pose data, and you can decline the request. We do not control how third party websites use, store, or share your hand tracking data once it is shared, so you should only allow access to this data by websites that you trust.

Safe browsing in Oculus Browser is powered by Google Safe Browsing. When enabled, safe browsing may protect users from visiting websites that are suspected to be potentially dangerous. This includes websites that may trick users into installing unwanted software or revealing personal information.

Enabling Safe Browsing doesn’t guarantee identification and prevention of all dangerous websites. Some risky sites may not be identified, and some safe websites may be misidentified as risky. You can learn more by viewing these informational websites about harmful web content:

• Social engineering (phishing)
• Malware
• Unwanted software

To turn safe browsing in Oculus Browser on or off:

We collect usage statistics and crash reports to improve Oculus Browser and deliver browsing experiences that are safe, comfortable, enjoyable, and seamless. Specifically, we collect the following data to provide relevant content and to improve the Browser’s recommendations, features, and product stability:

• Usage statistics. We collect information related to your usage of the following:
  • Oculus Browser New Tab Page (NTP): Oculus Browser has a feature that includes curated WebVR experiences on the New Tab Page. We measure what experiences people who use this page click on to help us improve recommendations and offer more relevant suggestions. This information is associated with your account so we can personalize suggestions we make to you.
  • Domain visited: We collect the domain name of each website visited (e.g., Oculus.com), the amount of time people spend on that domain, and whether the browser crashed on that domain. We use this information to prioritize which popular sites to focus on, for example, to ensure these websites are compatible with Oculus Browser and that there are no performance or reliability issues. We only collect the domain name and not the full URL of pages visited. This information is disassociated from your account.
  • Browser and its features: We also collect technical data when you use Oculus Browser and keep statistics on the popularity of certain features to prioritize investment in them. Technical data includes Oculus Browser version, device type (e.g., what VR headset you’re using), your country and language, device operating system, network information, and results of any updates or other automated processes. Examples of statistics relating to Oculus Browser features include how often a person clicks the Back button, how many bookmarks a person has added, and the popularity of different settings like the size of the browser window.
• Crash reports. We collect crash reports to help fix and improve product stability. Crash reports generally contain the following information:
  • Crash information such as time of crash, type of crash, how many files are open on the device at the time of crash, which type of process caused the crash, the call stack that points to the line of code where the crash happened, and what was in memory at the time of the crash.
  • Device and application information such as browser version, device brand and model, device OS and OS version, and app ID.
  • User information including country of user and user ID

Opt-out: Sharing usage statistics and crash reports is on by default. If you wish to stop sharing this information, click Settings in the Oculus Browser menu and toggle the switch next to Analytics to Off. This will also affect any apps that use the Oculus Browser.

Please note that this opt-out is limited to the data described above within the Oculus Browser as well as any apps that open using the Oculus Browser (example: Netflix), and does not affect the data you are sharing when you are using your Oculus device (see Privacy Policy for more information on device data). For example, your Oculus device collects information about how often and how long you use applications, including Oculus Browser.

What data do you collect when I use private browsing mode?

Like most browsers, we allow people to browse in private mode. In private browsing mode, we do not collect information about the websites you visit. We also do not show any website recommendations on the Oculus Browser New Tab Page when you browse in private mode, and therefore do not measure statistics on the experiences we would normally recommend.

We still collect other usage statistics, such as browser features and technical data, and crash reports in private mode browsing, unless you opt out.

In Venues, we know it’s important for you to feel safe and in control of your experience and surroundings. So we’re building features into the product that give people choices, including:

• A Safe Zone button that lets you take a break from your surroundings.
• The ability to block and mute people.
• The ability to report people.
• Personal boundary so other players can’t get too close.
• Trained safety specialists who can monitor and record harmful conduct as it happens.
• When you submit a report, it will include the last few minutes of your experience. This recording is being captured by your Oculus headset on a rolling basis, so it's simpler to include evidence of what happened in the past.

Horizon Venues is a social experience that requires people to log in with their Facebook account. When you log into Facebook on Oculus, Facebook will use information related to your profile, presence, and activity on the Oculus Platform to provide and improve your product experience across the Facebook family of apps. This information is also shared to provide you with more relevant content, including ads.

Learn more about Facebook Social Features on Oculus.

When you submit a report, you will be able to include captured information from what happened in the past. Your headset will be capturing the last few minutes of your experience in Venues through a rolling buffer that’s processed locally on your device and is overwritten over time. Captured audio data from this rolling buffer is not stored on our servers unless a report is submitted, but we may store other data about your experience in Horizon Venues in accordance with the Oculus Terms of Service and Notice of Monitoring and Recording to Improve Safety in Venues. When you submit a report, we’ll use the information you send us to take appropriate action and then delete the recordings.

Horizon Venues is a public space, so when you interact with other people in Venues, you can be seen just as you would be in a real-world public space. Your profile information (which includes details like your username, avatar, and your mutual Oculus friends) is always available to other people in Venues. This means your avatar may appear in photos that other people in Venues capture and share.

Any weight, height or sex information that you provide will be stored locally on your headset and not shared with Meta. Information stored locally on your headset, such as weight, height and sex are not used to inform the ads you see on Meta.

Your Oculus Move stats include information about your calories burned, how long you were active in a specific app, and whether you set a low, medium, high or custom workout goal. Move stats are stored locally on your headset by default. If you choose to connect Oculus Move to the Oculus mobile app, your calories burned, move minutes, goal targets you’ve set, and the achievements you’ve unlocked will be stored on our servers in order to sync to the Oculus app. To keep your Move stats safe, this information is protected by end-to-end encryption when stored on our servers and not used to inform the ads you see on any Meta services.

At the moment, Oculus Move does not support Cloud Backups. If you delete your Oculus Move information or factory reset your headset, your Move stats, history and information will be permanently deleted off the headset. If you resume using Oculus Move after doing so, you will no longer have access to your previous Oculus Move stats. Also note, if you log into another Meta Quest device, your Oculus Move stats will not sync to your new device.

As with other Oculus features, we collect interaction information about how you engage with Oculus Move to provide and improve the service. For example, to help improve Oculus Move and understand whether it’s helping people achieve their fitness goals, we also collect whether you’ve achieved a goal, and then aggregate that information across users.If you choose to connect your Move stats with the Oculus app, we’ll also collect technical system information, such as information about the headset from which information was synced and information about whether syncing is successful.

You can stop syncing and delete your Move stats, history and the information you’ve provided at any time. To stop syncing and thus delete your Move stats from our servers and your headset while you're in VR:

If you only want to stop syncing your data temporarily but keep your information on the headset, you can switch off the Connect Move to Oculus Mobile App in the same Move settings panel.

To delete Move data from the headset, Oculus mobile app, and our servers from your computer:

Keep in mind, your Meta Quest must be connected to WiFi before we're able to delete your data from our servers.

Providing personal information when you use Oculus Move is optional. According to standard measurements in the health/fitness industry, age, weight, height and sex are variables that impact the rate at which you burn calories, so if you provide this information, your calorie estimate will be better. If you are uncomfortable with sharing any of this information, or do not identify with a sex, you can choose to skip providing any of these variables, and in that case, an average will be used instead. Certain information you provide in Oculus Move, such as height, weight, and sex, is stored on your device and will only be used to predict calories burned.

Note: Oculus Move does not currently support Cloud Backups.

We do not currently use movement data for ads. We collect only the necessary movement and environment data required to deliver an immersive VR experience that is safe, comfortable, and seamless across apps. Once this limited data is processed, it's de-identified in our systems and not associated with your account, so it cannot be used to target personalized ads or content.

Examples of movement data include: the position of your headset, the speed of your controller movement, and changes in your orientation, like when you move your head to watch a 360 degree video or duck while playing a game.

What are voice interactions?

Voice interactions are the commands and dictations you say, including if you mistakenly invoke our voice services, as well as any background sound that happens when you use those services. Voice Commands and Voice Dictation are two separate services that allow you to use your voice to interact with Meta Quest. Learn more about how to access and use Voice Commands and Voice Dictation.

What information does Meta collect when I use Voice Commands?

When you use Voice Commands through any activation method, we process voice recordings and transcripts of voice interactions, as well as related data such as the hardware version of your device and the length of the audio related to your interaction. Depending on where you use Voice Commands, the microphone may pick up other sounds in the immediate area beyond your voice -- including ambient noise or nearby background conversations.

To help improve Voice Commands, text transcripts and related data about your voice interactions are stored by default.

What you can do with your transcripts:

• View and delete them in Settings.
• Turn off storage in Settings, and still use Voice Commands.

When voice storage for product improvement is on, we use machine learning and trained reviewers to process information to improve, troubleshoot and train our speech models.

You can opt-in to storing your recordings about your voice interactions to improve Voice Commands. When voice recording storage is enabled, audio recordings about your voice interactions are stored to help Voice Commands better understand and fulfill requests. We use machine learning and trained reviewers to process your stored voice recordings to improve Voice Commands. You can turn this off in Settings at any time. Even with storage off, you can still use Voice Commands.

Note that we will record your voice if you unintentionally trigger Voice Commands. If our systems detect that you did not intend to trigger Voice Commands through any activation method, we label these recordings as "false wakes" and delete them from our servers within 90 days of detection.

Your voice recordings could be picked up as background audio in other Meta products and services and would be subject to those terms.

When is my Meta Quest listening for the wake word "Hey Facebook"?

When "Hey Facebook" is enabled, Voice Commands will activate when Meta Quest detects the wake word "Hey Facebook."

Your device may also activate when it detects something that sounds similar to “Hey Facebook.” If our systems detect that you did not intend to trigger Voice Commands through any activation method, we label these recordings as "false wakes" and delete them from our servers within 90 days of detection.

When Meta Quest hears the wake word, it will start to record your voice interaction to respond to your request. You'll know when Voice Commands are activated through a visual confirmation in-VR.

If you choose to enable "Hey Facebook," Meta Quest won't listen for the wake word when your microphone is off, your device is asleep, or your device is off.

How does Meta use my Voice Commands?

We primarily use recordings, transcripts and related data of your Voice Commands to process and carry out your request. Based on your settings, we also use stored recordings and transcripts of your Voice Commands and related data about your voice interactions to help improve Meta’s voice services for everyone. When voice storage for product improvement is on, we use machine learning and trained reviewers to process information to improve, troubleshoot and train our speech models. We protect your privacy by changing the pitch of your voice when Voice Commands are reviewed. All of our employees and vendors must also comply with strict privacy and security requirements in their handling of this information.

How do I manage voice storage and access or delete my voice interactions?

You can access and delete stored transcripts and audio recordings of voice interactions in Settings. Stored voice data which includes audio, transcripts and related data about voice interactions, can be accessed in the Download Your Information (DYI) tool.

You can also view your voice activity in the following places:

• The Voice Activity log in the Account Settings of your Meta Quest mobile app.
• Your headset settings.
• Voice Activity settings on the Meta Quest website.
• The View Your Information Tool in your Privacy Center.

Only users who have not opted out of transcripts and related data storage will have the option to opt in to storing audio recordings of their voice interactions (voice recordings) to improve Voice Commands functionalities.

Even if you turn off storage, you can still use Voice Commands. When storage is turned off:

• We won’t keep recordings or transcripts of your Voice Commands, which means you won't be able to view, hear or delete this information.
• We won’t use those voice commands to improve our voice services and they won’t be reviewed by trained reviewers.
• We still log system activity, such as the timestamp for when a voice command was made and the general category of the voice interaction. For example, if you said, “search for a dinosaur app,” we would simply categorize your command as “search.”

Any Voice Commands made before you turned off storage will still be stored for up to one year, unless you delete them sooner.

Note that if you use voice commands to open websites on Oculus Browser, we will keep a record of your commands, including the URL, unless you turn off Storage. This is true even if you opted out of data collection on Oculus Browser. Visit our Privacy Information page for more information about Oculus Browser processing.

Why does Meta review my Voice Commands?

When storage of your Voice Commands is turned on, we use both machine processes and trained reviewers to process information to improve, troubleshoot, and train our voice services and to help make our voice services get smarter, more accurate and better for everyone. Making sure our voice services can understand and respond to a wide range of speech patterns, phrases, local dialects, and accents is important to us. Trained reviewers are particularly helpful in identifying voice commands that machines are likely to misinterpret.

For example, someone might say "Open Quill," but Voice Commands could interpret what they said as "Open Chrome." Trained reviewers are useful in evaluating how well our voice services execute Voice Commands. For example, we can evaluate if we correctly turned down the volume on your device or pulled up the website you requested based on your command. This helps improve our voice services to respond more accurately over time.

How does Meta protect my privacy during human review?

We have a team of vetted, trained transcription vendors and select employees who assist in reviewing voice commands. All of our employees and vendors must comply with strict privacy and security requirements in their handling of this information. We use controlled and monitored systems to ensure that the vendors and employees who are reviewing voice commands access only the information required to complete voice services training tasks. And we protect your privacy by changing the pitch of your voice when voice commands are reviewed so it's difficult to identify you.

How long does Meta keep my Voice Commands?

If you decide to store your transcripts and related data to improve Voice Commands, your transcripts and related data about your voice interactions will be stored by Meta for up to one year. If you decide to store your voice recordings to improve Voice Commands, the voice recordings are stored by Meta for up to one year. When we delete Voice Commands, they will no longer appear in the View Your Information Tool in your Privacy Center or on your Oculus app, will be deleted from our systems, and will no longer be used as part of our human review or machine learning processes. You can also always delete your Voice Commands in the View Your Information Tool in your Privacy Center or on your Oculus app. You can also turn off Storage of your voice commands in Settings.

Does Meta use my Voice Commands for ads?

We do not use the content of your voice interactions to target ads. This means we do not use the content of Voice Commands such as “Hey Facebook, show me who’s online” as well as other sounds the microphone may pick up in the immediate area beyond your voice, like ambient noise or nearby background conversations.

Some of the resulting actions you take from Voice Commands, like the fact that you opened an app or played a game, may be used to inform the ads you see across Facebook. You can always delete your Voice Commands in the View Your Information Tool in your Privacy Center or on your Oculus app.

What information does Meta collect when I use Voice Dictation?

When you use Voice Dictation, we process a recording and transcript of your voice dictation. Once we complete the dictation (that is, transcribe your voice to text), we delete the voice recording and transcript immediately, unless you choose to provide feedback on your Voice Dictation experience or have Oculus Dictation improvements turned on. Because your voice dictation recordings and transcripts are not stored by default, you will not see them in your Voice Activity log.

If you opt-in to improve Oculus Dictation, we store voice dictation data on your device, and only aggregated modeling information will be shared with Meta to improve dictation for everyone.

To manage your Oculus Dictation improvements settings:

How does Voice Dictation differ from Voice Commands?

Voice Commands and Voice Dictation are two separate services that allow you to use your voice to navigate and control your Meta Quest device.

• You can use Voice Commands by selecting the Voice Commands button in the Quick Actions menu.
• You can use Voice Dictation to use your speech to type, by selecting the microphone on the Oculus keyboard.

We do not store or review recordings or transcripts of dictations you make with the Oculus keyboard unless you submit the recordings to us for feedback or have Oculus Dictation improvements turned on. Because your Voice Dictation recordings and transcripts are not stored by default, you will not see them in your Voice Command activity log.

How can I provide feedback on my Voice Dictation?

You have the opportunity to provide feedback on your Voice Dictation experience by selecting “thumbs-up” or “thumbs-down” after you use Voice Dictation. If you select the “thumbs-down,” you’ll have the option to submit the recording and transcription of your last voice dictation. If you choose to submit them, the recording and transcription will be stored on our servers and a trained reviewer may listen for what went wrong to help make our voice services better for everyone.

App developers may offer app voice experiences to people in the United States and around the world to create voice-driven gameplay, voice navigation and search, and other voice experiences in their Meta Quest apps. These app voice experiences are controlled and maintained by the app developer and are different from the Voice Commands and Voice Dictation features offered by Meta Quest.

Please refer to the app developer’s terms and privacy policy for more information about how developers process your information when you use App Voice Experiences in a particular app.