Privacy information and settings

You can visit the Privacy Center to learn more about your Oculus privacy settings and how and where to change them, view your information, download your information, and delete your Oculus data.

You can also update and manage your privacy settings in the Oculus app on your phone, in your Oculus headset, and on your computer (for Rift and Rift S).

Learn more about your Facebook privacy settings and data rights and how to exercise them in the Facebook Privacy Policy and through your Facebook settings.

When you create an account, you can choose who can see your real name, activity and friend list in the Oculus app.

From your privacy settings, you can control the following info:

• Facebook Name: Choose who can see your real name and if you want people to find it in search.
• Activity: Choose who can see your activity in games and apps.
• Friend List: Choose who can see your friend list.

When you block someone in the Oculus app, they won’t be able to see your info or activity. Blocking a friend will also remove them from your friend list on all your Oculus devices.

If you notice someone isn’t following the Community Standards or Conduct in VR Policy you can report them from your device or by completing a form on the Oculus website.

To unsubscribe from Oculus promotional emails:

There are a few things you can do to control your ad experience on the Oculus.

See why we're showing you an ad:

Hide an ad:

Hide all ads from an advertiser:

Report an ad:

Similar to our Community Standards, we have Ad Policies that outline which ads are and aren't allowed on Oculus, such as prohibitions on ads that are fraudulent or promote violence, or illegal activity. When you report an ad, it goes through our ad review system. The review process uses automated tools, and in some cases manual review, to check ads against our Ad Policies. When we confirm a violation of our policies, we'll remove the ad.

If you're seeing ads that aren't interesting to you, you can adjust your ad preferences. You can visit your ad preferences page from desktop, mobile or in-VR and easily manage things like your interests and your profile information to get a more personalized experience.

To adjust your ad preferences from the Oculus mobile app:

From here, you can view the advertisers you’ve most recently seen ads from, and you can choose to see fewer ads about selected topics. If you don’t want Facebook to use information based on your activity on websites or apps off Facebook for the purpose of showing you ads, you can also turn this off in your ad preferences. Keep in mind, changing your ad preferences influences which ads you see, but it won’t change the total number of ads you see.

Note: You will be asked to log in to your Facebook account the first time you hide or report an ad or adjust your ad preferences.

Under the General Data Protection Regulation (GDPR), residents of the European Union have the legal right to object at any time to the processing of their personal data where the legal basis for that processing is:

• The legitimate interests of Oculus or of a third party; or
• Tasks carried out in the public interest.

They can also object at any time to the processing of their personal data for direct marketing purposes, regardless of the legal basis relied upon.

HOW CAN I SUBMIT AN OBJECTION?

To submit an objection, follow the instructions on the form, and please make sure to provide all of the information requested by the form so we can review your objection properly.

WHAT HAPPENS WHEN I OBJECT TO OCULUS'S PROCESSING OF MY DATA?

After we receive your objection, our team will review it carefully. We'll then let you know whether or not your objection has been granted and give you the reason(s) for our decision.

WHAT HAPPENS IF MY OBJECTION IS SUCCESSFUL?

If your objection is successful, we will stop processing your related information. You can also request the erasure of your data under article 17(1)(c) of the GDPR. You can make this request when submitting an objection via the online form.

We consider several factors when reviewing your objection including: reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and don't require disproportional effort.

CAN MY OBJECTION BE DENIED?

Yes. There may be several reasons for this:

• For processing outside of direct marketing, our legal basis is something other than our legitimate interests (or those of a third party) or tasks carried out in the public interests;
• Your objection is not sufficiently grounded; or
• After analyzing your objection (i.e. completing a balancing test), we believe our legitimate interests (or those of a third party) are not outweighed by your interests or fundamental rights and freedoms.

You can read the Oculus Privacy Policy at https://www.oculus.com/legal/privacy-policy/.

With Oculus, we're creating new ways for people to defy distance and connect with each other and the world around them. Through virtual reality, we can radically redefine the way people work, play and connect. This is a new environment for many people and it’s important to have clear guidelines for respectful behavior. We want everyone to feel safe while they enjoy an immersive virtual experience. The Community Standards outline what is and is not allowed on Facebook apps and technologies, and apply to both content and conduct in VR. You can read the full Community Standards here. To help you better understand how the Community Standards apply to conduct in a virtual space, we highlighted areas of our policy and how they apply to conduct in VR. Oculus users come from many different backgrounds, so make sure that your conduct (as well as any content created or shared) is appropriate for a diverse audience and does not violate the Community Standards. Do not:

• Harass or bully other users through conduct, including:
• Stalking or repeatedly following others against their wishes
• Cornering, blocking normal movement, physically intimidating or invading personal space without consent
• Encouraging intimidation or bullying of others, including threats to SWAT, hack, dox, or DDOS.
• Conduct yourself in an offensive or abusive way, including:
• Touching someone in a sexual way or making sexual gestures
• Sexualizing minors in any way. In cases of sexual exploitation of children, we report content to the National Center of Missing and Exploited Children.
• Supporting or representing hateful ideologies or groups by using symbols or attacking people on the basis of race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, and serious disease or disability.
• Impersonate a Facebook employee, partner, representative, or other real person or encourage other users to do so.

If we find that you have violated the Community Standards or this Conduct in VR Policy across Facebook or Oculus products, we may take action on your account, including temporarily restricting or suspending your account. For repeated or egregious offenses, we may permanently disable your account.

The Oculus Products include the Oculus platform, Oculus headsets (including Meta Quest 2, Rift, Rift S and Go), Oculus Touch controllers, Oculus system software (including system features such as Guardian, Oculus Insight, Dash and Oculus Link), Oculus VR apps (including Horizon Venues, Oculus TV, Oculus Gallery, Oculus Browser and Horizon Worlds), Oculus mobile and desktop apps, Oculus websites, Oculus headset accessories, and any other features, apps, technologies, software, hardware, products or services offered by Facebook Inc., Facebook Ireland Limited or their affiliates under the Supplemental Oculus Privacy Policy.

The Oculus Products do not include Facebook-offered products or services that are not offered under the Supplemental Oculus Privacy Policy - such as Facebook, Messenger, Portal and SparkAR.

We collect information that’s needed to deliver VR experiences that are safe, comfortable, and seamless. Oculus has its own distinct Privacy Policy because we think it’s important to be transparent with the community about the information we collect that’s specific to VR.

BASIC INFORMATION:

Here are some examples of information we collect from you: The name, email address, and phone number you provide us; the people, content, and experiences you connect to and interact with; and the hardware you’re using.

When stored, this information is tied to your account ID since it helps tailor your individual experience and enables services like multiplayer experiences, the Oculus Store, and customer support.

MOVEMENT DATA:

We collect some movement information that we need to make VR apps work. This information is necessary to deliver an immersive and realistic VR experience.

Here are some examples of movement information we collect from you: The position of your headset, the speed of your controller movement and changes in your orientation like when you move your head to watch a 360 degree video or duck while playing a game.

We take precautions with the limited movement information we collect. Once this data is used to make your device work, it is stored in our systems tied to a unique identifier that is different from your account ID.

HAND TRACKING DATA:

If you enable hand tracking, we collect information like your estimated hand size, the location of your hands, and interactions with the feature - like the number of pinches you make. You can read our hand tracking privacy notice here.

RAW IMAGE DATA:

The sensors on Meta Quest and Rift S also process raw images of your surroundings and enable the headset to both process your movement as well as help orient you in relation to your designated VR areas. To ensure people’s privacy, raw images are overwritten instantaneously.

Additionally, when you’re using your device, a white LED light turns on to signal to others that the sensors are active. And the device goes to sleep shortly after you take it off your head, to make sure the sensors are only active when the device is in use.

Examples of data that are processed on device include raw images from the sensors on Meta Quest 2 and Meta Quest and images of your hands (if you choose to enable hand tracking), which are both overwritten instantaneously. Examples of data that are stored locally on-device include any weight, height, or gender information that you choose to provide to Oculus Move.

No, data that is only stored locally on headsets is not used to inform the ads you see on Oculus and across Facebook Products and technologies.

This means that Facebook Inc. (or Facebook Ireland for European Region users) manages all decisions around use, processing, retention and sharing of data for Oculus users. Oculus is already one of the Facebook Apps and Technologies, and this will allow us to be clear and consistent with everyone who uses our products about how their data is used, and what controls are available. And as Facebook adds new privacy tools, they can be added in VR too.

Previously, the platform was managed by Oculus (also known as Facebook Technologies) and this responsibility has been transferred to Facebook Inc. (or Facebook Ireland for European Region users). This applies whether you log in with your Oculus account or a Facebook account.

You can find more information in the Privacy Policy and the Facebook Privacy Policy.

The Oculus Terms of Service and Oculus Privacy Policy apply to existing users who choose to continue using their Oculus account to log into their device, rather than merging their Oculus account and Facebook account.

The Facebook Privacy Policy and Supplemental Oculus Privacy Policy applies to people who log in to their Oculus devices for the first time using their Facebook account, or who have merged their Oculus and Facebook accounts. These policies describe how your information is collected, used and shared by Facebook.

Hand Tracking is a feature for Meta Quest devices that allows you to use your hands in place of your touch controllers to navigate select applications and websites on Meta Quest devices. You have the choice to turn this feature on in Settings in VR.

To enable this feature, navigate to the Settings tab in VR, select Device, and toggle the Hand Tracking feature to enable it. You can disable hand tracking at any time by toggling the feature off in Settings.

When hand tracking is enabled, our software analyzes images of your hands from the sensors on your headset to estimate the location of certain key points on your hands, such as your knuckles or fingertips. This analysis is done on your device in real time as your hands are moving. The images and estimated points specific to your hands are deleted after processing, and are not stored on our servers. The software then fits a generic hand model over the estimated points of your hands, resulting in hand pose data which is not specific to you (including approximate position, orientation and finger configuration) and an estimated hand size (represented by standardized numerical values such as between 0.5 and 1.5). To ensure that you have a consistent experience, we store recently generated hand pose data and estimated hand size on your device.

We do not store images or estimated points specific to your hands on our servers. As stated above, this data is processed on the device and deleted once processing is completed. To improve the hand tracking feature, we collect certain data from your device when you choose to use hand tracking. This data includes your usage data, estimated hand size, and source image telemetry (e.g., exposure, contrast). We also collect and retain other information about your interactions with the hand tracking feature consistent with our Privacy Policy, such as tracking quality, the amount of time it takes to detect your hands, and the number of pinches you make. If your device crashes, we also collect crash logs which may contain similar information as well as recently generated hand pose data. This data is stored and associated with your account until we no longer need it to improve the hand tracking feature or if you delete your account. If you delete your account, the data associated with your account will be deleted or disassociated from your account.

When you enable hand tracking and use an application from the Oculus Store or App Lab that supports this feature, the app will collect your estimated hand size and hand pose data in order for hand tracking to work. Oculus developers are permitted to use this data only to enable hand tracking, and not for any other purposes See our Privacy Policy for more information about how third parties access your data and the Developer Data Use Policy which describes developers’ obligations with respect to handling user data. Please also read the developers' privacy policies for information on how they process your data.

When you enable hand tracking and visit a third party website that supports hand tracking features, your hand pose data and your estimated hand size may be shared with the website to improve your experience. You will receive a notice when you visit a website that requests access to hand pose data, and you can decline the request. We do not control how third party websites use, store, or share your hand tracking data once it is shared, so you should only allow access to this data by websites that you trust.

Safe browsing in Oculus Browser is powered by Google Safe Browsing. When enabled, safe browsing may protect users from visiting websites that are suspected to be potentially dangerous. This includes websites that may trick users into installing unwanted software or revealing personal information.

Enabling Safe Browsing doesn’t guarantee identification and prevention of all dangerous websites. Some risky sites may not be identified, and some safe websites may be misidentified as risky. You can learn more by viewing these informational websites about harmful web content:

• Social engineering (phishing)
• Malware
• Unwanted software

To turn safe browsing in Oculus Browser on or off:

We collect usage statistics and crash reports to improve Oculus Browser and deliver browsing experiences that are safe, comfortable, enjoyable, and seamless. Specifically, we collect the following data to provide relevant content and to improve the Browser’s recommendations, features, and product stability:

• Usage statistics. We collect information related to your usage of the following:
  • Oculus Browser New Tab Page (NTP): Oculus Browser has a feature that includes curated WebVR experiences on the New Tab Page. We measure what experiences people who use this page click on to help us improve recommendations and offer more relevant suggestions. This information is associated with your account so we can personalize suggestions we make to you.
  • Domain visited: We collect the domain name of each website visited (e.g., Oculus.com), the amount of time people spend on that domain, and whether the browser crashed on that domain. We use this information to prioritize which popular sites to focus on, for example, to ensure these websites are compatible with Oculus Browser and that there are no performance or reliability issues. We only collect the domain name and not the full URL of pages visited. This information is disassociated from your account.
  • Browser and its features: We also collect technical data when you use Oculus Browser and keep statistics on the popularity of certain features to prioritize investment in them. Technical data includes Oculus Browser version, device type (e.g., what VR headset you’re using), your country and language, device operating system, network information, and results of any updates or other automated processes. Examples of statistics relating to Oculus Browser features include how often a person clicks the Back button, how many bookmarks a person has added, and the popularity of different settings like the size of the browser window.
• Crash reports. We collect crash reports to help fix and improve product stability. Crash reports generally contain the following information:
  • Crash information such as time of crash, type of crash, how many files are open on the device at the time of crash, which type of process caused the crash, the call stack that points to the line of code where the crash happened, and what was in memory at the time of the crash.
  • Device and application information such as browser version, device brand and model, device OS and OS version, and app ID.
  • User information including country of user and user ID

Opt-out: Sharing usage statistics and crash reports is on by default. If you wish to stop sharing this information, click Settings in Oculus Browser menu and toggle the switch next to “Analytics” to Off.

Please note that this opt-out is limited to the data described above within the Oculus Browser only, and does not affect the data you are sharing when you are using your Oculus device (see Privacy Policy for more information on device data). For example, your Oculus device collects information about how often and how long you use applications, including Oculus Browser.

What data do you collect when I use private browsing mode?

Like most browsers, we allow people to browse in private mode. In private browsing mode, we do not collect information about the websites you visit. We also do not show any website recommendations on the Oculus Browser New Tab Page when you browse in private mode, and therefore do not measure statistics on the experiences we would normally recommend.

We still collect other usage statistics, such as browser features and technical data, and crash reports in private mode browsing, unless you opt out.

In Venues, we know it’s important for you to feel safe and in control of your experience and surroundings. So we’re building features into the product that give people choices, including:

• A Safe Zone button that lets you take a break from your surroundings.
• The ability to block and mute people.
• The ability to report people.
• Personal boundary so other players can’t get too close.
• Trained safety specialists who can monitor and record harmful conduct as it happens.
• When you submit a report, it will include the last few minutes of your experience. This recording is being captured by your Oculus headset on a rolling basis, so it's simpler to include evidence of what happened in the past.

Horizon Venues is a social experience that requires people to log in with their Facebook account. When you log into Facebook on Oculus, Facebook will use information related to your profile, presence, and activity on the Oculus Platform to provide and improve your product experience across the Facebook family of apps. This information is also shared to provide you with more relevant content, including ads.

Learn more about Facebook Social Features on Oculus.

When you submit a report, you will be able to include captured information from what happened in the past. Your headset will be capturing the last few minutes of your experience in Venues through a rolling buffer that’s processed locally on your device and is overwritten over time. Captured audio data from this rolling buffer is not stored on our servers unless a report is submitted, but we may store other data about your experience in Horizon Venues in accordance with the Oculus Terms of Service and Notice of Monitoring and Recording to Improve Safety in Venues. When you submit a report, we’ll use the information you send us to take appropriate action and then delete the recordings.

Horizon Venues is a public space, so when you interact with other people in Venues, you can be seen just as you would be in a real-world public space. Your profile information (which includes details like your username, avatar, and your mutual Oculus friends) is always available to other people in Venues. This means your avatar may appear in photos that other people in Venues capture and share.

Any weight, height or sex information that you provide will be stored locally on your headset and not shared with Meta. Information stored locally on your headset, such as weight, height and sex are not used to inform the ads you see on Meta.

Your Oculus Move stats include information about your calories burned, how long you were active in a specific app, and whether you set a low, medium, high or custom workout goal. Move stats are stored locally on your headset by default. If you choose to connect Oculus Move to the Oculus mobile app, your calories burned, move minutes, goal targets you’ve set, and the achievements you’ve unlocked will be stored on our servers in order to sync to the Oculus app. To keep your Move stats safe, this information is protected by end-to-end encryption when stored on our servers and not used to inform the ads you see on any Meta services.

At the moment, Oculus Move does not support Cloud Backups. If you delete your Oculus Move information or factory reset your headset, your Move stats, history and information will be permanently deleted off the headset. If you resume using Oculus Move after doing so, you will no longer have access to your previous Oculus Move stats. Also note, if you log into another Meta Quest device, your Oculus Move stats will not sync to your new device.

As with other Oculus features, we collect interaction information about how you engage with Oculus Move to provide and improve the service. For example, to help improve Oculus Move and understand whether it’s helping people achieve their fitness goals, we also collect whether you’ve achieved a calorie or move goal, and then aggregate that information across users.If you choose to connect your Move stats with the Oculus app, we’ll also collect technical system information, such as information about the headset from which information was synced and information about whether syncing is successful.

You can stop syncing and delete your Move stats, history and the information you’ve provided at any time. To stop syncing and thus delete your Move stats from our servers while you're in VR:

If you only want to stop syncing your data temporarily, you can use the toggle to turn off sync to the Oculus mobile app in the same Move settings panel.

To delete Move data from the headset, Oculus mobile app, and our servers from your computer:

Keep in mind, your Meta Quest must be connected to WiFi before we're able to delete your data from our servers.

Providing personal information when you use Oculus Move is optional. According to standard measurements in the health/fitness industry, age, weight, height and sex are variables that impact the rate at which you burn calories, so if you provide this information, your calorie estimate will be better. If you are uncomfortable with sharing any of this information, or do not identify with a sex, you can choose to skip providing any of these variables, and in that case, an average will be used instead. Certain information you provide in Oculus Move, such as height, weight, and sex, is stored on your device and will only be used to predict calories burned.

Note: Oculus Move does not currently support Cloud Backups.

We do not currently use movement data for ads. We collect only the necessary movement and environment data required to deliver an immersive VR experience that is safe, comfortable, and seamless across apps. Once this limited data is processed, it's de-identified in our systems and not associated with your account, so it cannot be used to target personalized ads or content.

Examples of movement data include: the position of your headset, the speed of your controller movement, and changes in your orientation, like when you move your head to watch a 360 degree video or duck while playing a game.