Reporting copyright or trademark infringement on Meta Quest headsets
If you believe someone is infringing your copyright or trademark, you can email the appropriate claim to email@example.com. Please include all of the following information when reporting a copyright or trademark infringement claim:
- Your complete contact information, including your full name, mailing address and phone number. We regularly provide the rights owner's name, your email, and the details of your report to the person who posted the content you are reporting. In the case that you are an authorized representative submitting a report, we provide the name of the organization or client that owns the right in question. For this reason, you may want to provide a professional or business email address where you can be reached.
- A description of the copyrighted work or trademark that you claim has been infringed. If you are submitting a trademark report, please include your trademark registration information, if applicable. The name of the application, and a description of the content that you believe infringes your copyright or trademark.
- If applicable, a screenshot of the content you believe infringes your copyright or trademark. To take a screenshot in VR:
- Navigate to the content you want to screenshot in your Meta Quest headset.
- Press and hold and then press the trigger on either one of your controllers to take a screenshot.
- You can access screenshots you take in VR in the Files app.
- A declaration that:
- You have a good faith belief that use of the copyrighted or trademarked content described above, in the manner you have complained of, is not authorized by the copyright or trademark owner, its agent, or the law;
- The information in your claim is accurate;
- Under penalty of perjury, you are the owner or authorized to act on behalf of the owner of an exclusive copyright or trademark that is allegedly infringed.
- Your electronic signature or physical signature.
The law in most countries recognizes copyrights as well as trademarks. Copyright law and trademark law serve two different purposes.
Copyright is meant to foster creativity and to provide incentives to create original works of authorship for the benefit of the public. Copyright protects original works like photos, videos, movies and music. It’s also important to note that, in the U.S., the Digital Millennium Copyright Act (DMCA) applies only to copyrights and doesn’t apply to trademarks.
Trademark law is meant to prevent consumer harm because it prohibits someone other than the rights owner from using a trademark (for example, a brand’s logo) in a way that may confuse consumers. Trademark law protects brand names, slogans, logos or other symbols that help consumers identify the source of goods or services.
Meta complies with the notice-and-takedown procedures set out in section 512(c) of the United States Digital Millennium Copyright Act (DMCA), which applies to content reported and removed for violating U.S. copyrights.
If your content is removed under the DMCA, you'll receive instructions about how to file a counter-notification in the message we send you. You should only submit a counter-notification if the content was removed because of a mistake or misidentification. Please note that if your content was removed for reasons unrelated to a copyright report, you may not receive a response from us.
When we receive a valid DMCA counter-notification, we forward it to the party that reported the content. The information they receive includes your contact information, which they can use to contact you.
If we provide your counter-notification to the party that reported the content, and they don't notify us that they have filed a court action seeking an order to keep the content down, we will restore or cease disabling eligible content under the DMCA. This process can take up to 14 business days. Please note, in rare instances, we may not be able to restore content due to technical limitations. If this happens, we’ll send you an update letting you know you may repost the content at your discretion.
Content that is restored based on a valid DMCA counter-notification will not be counted against you under our repeat infringer policy.