I'm having trouble pairing my Meta Quest 2 or Meta Quest to the Oculus mobile app.
If you're having trouble pairing your Meta Quest 2 or Meta Quest during the initial setup process:
- Open the Oculus mobile app on a compatible mobile device.
- When you open the Oculus mobile app, you'll continue the initial setup process which includes:
- Signing in
- Setting up a VR profile
- Adjusting preferences and privacy settings
- Creating an Meta Store PIN
- Adding payment information
- Once you complete the steps listed above, choose your headset in the app to pair it with the Oculus mobile app.
If you've already set up your headset but it's no longer being seen by the Oculus mobile app:
- Check to make sure your headset is nearby and turned on.
- Check your Wi-Fi signal. If your signal isn't strong, try moving closer to your wireless router (internet connection device).
- Make sure that your app is up-to-date.
If you're still having trouble pairing your headset using the Oculus mobile app, double check to make sure that you entered the code correctly. If you're sure that the code you entered is correct, please contact Support for additional help.
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