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Oculus Rift S losing positional tracking.
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Oculus Rift S losing positional tracking.

If you lose positional tracking on your Rift S when you plug it into a computer, try these troubleshooting tips:

  1. Restart your Oculus Service:
    • Open the Oculus app on your computer.
    • Click Settings on the left side of the app.
    • Click Beta at the top of the settings options.
    • Click Restart Oculus.
  2. Unplug and Replug your Rift S headset:
    • Carefully remove the facial interface from your headset. This allows you to access the cable.
    • Unplug the cable from the headset.
    • Wait 5 seconds.
    • Insert the cable back into your headset.
    • Insert the facial interface back into your headset.
  3. Make sure that your laptop is plugged in.
    • If you're using your Rift S with a laptop, make sure that the laptop is plugged in. If your laptop's power adapter is not plugged in, the laptop may enter power saving mode which can negatively impact performance.

If you continue experiencing issues with your Oculus Rift S sensor tracking, contact Meta Store support.

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If you are experiencing skin irritation where the foam portion of the Quest 2 headset rests on your face, please read this important notice.

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