Getting started with Meta Quest 2

Meta Quest 2 is a virtual reality headset — our most advanced all-in-one VR system yet. From multiplayer games to unique social experiences to joining up with friends at a live show or instructor-led workout, Meta Quest 2 provides new opportunities to meet and connect with others in VR.

Note: You do need a compatible smart phone to complete the initial setup for Meta Quest 2.

Charge your headset

To start, plug the charging cord into your Meta Quest headset and a power source to begin charging it. The charging indicator turns green once it's fully charged. If you haven't already charged your Meta Quest , we recommend keeping your headset connected to power while it runs the initial updates.

Download the Oculus mobile app and create your account

If you're new to Meta, or using Meta Quest, a Facebook account is required to use your device, apps and the app store. You can create a Facebook account by tapping “Sign Up” on the first screen of the device setup process in the Oculus mobile app.

Adjust your headset fit and view

Once your headset is adjusted, follow the instructions in-VR and in the Oculus mobile app to complete the setup process.

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Troubleshooting

If your Meta Quest 2 stalls while attempting to run the initial updates, please follow the directions in this article.

If you're having trouble completing the setup process in-VR and you see a pairing code:

please follow the steps below.

1. Open the Oculus app on a compatible mobile device. If you don't already have the mobile app, you can download it from either the App Store or Google Play store using the links below:
   • Google Play
   • Apple App Store
2. When you open the Oculus mobile app, you'll continue the setup process which includes:
   • Signing into your account
   • Setting up a VR profile
   • Adjusting preferences and privacy settings
   • Creating a store PIN
   • Adding payment information
3. Once you complete the account setup steps listed above, you may be prompted to select your headset. Select Meta Quest 2.
   • If you don't see Meta Quest 2 listed, make sure that your mobile device has bluetooth turned on. If you still don't see Meta Quest 2, uninstall and then re-install the Oculus mobile app.
4. On the next screen, tap Pair. Your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.
5. After your headset is paired, you can tap Wi-Fi or Controller Issues? and select the issue that you're having.
6. Follow the remaining steps displayed in the Oculus mobile app to resolve the issue.

If you continue experiencing issues setting up your Meta Quest 2, please contact Meta Store support for additional help.

The Oculus mobile app acts as a companion to your Meta Quest 2 or Meta Quest headset. With the app you can:

• Stay notified of sales and upcoming releases.
• Buy, download, and remote-install VR apps.
• Browse and manage your VR apps.
• Customize your device settings.
• Cast your VR experience to your phone or any Chromecast enabled device.
• Set up your Meta Quest 2 or Meta Quest headset.

The minimum OS requirements for phones to run the Oculus mobile app are:

• Apple iOS 10+
• Android 5.0+

Google Play Store

Apple App Store

• Your phone must be connected to Wi-Fi and have Bluetooth turned on to use the Oculus mobile app to set up your Meta Quest 2 or Meta Quest.
• If you aren't prompted to download the Oculus mobile app initially, but run into any issues during the set up process while you're in VR, you can use the app to complete setting up your headset.
• If you install the Oculus mobile app on an unsupported device, you may experience issues setting up your headset.
• After completing the initial activation of your headset using the Oculus mobile app, you'll be able to finish setting up your device using your Meta Quest 2.

Meta Quest 2 and Meta Quest headsets, as well as Touch controllers, all have unique 14-digit serial numbers.

To locate the serial number for your headset and controllers:

• Oculus.com: You can find the serial number for your Meta Quest headset by logging into Oculus.com and visiting https://secure.oculus.com/my/devices/.
• Oculus mobile app: Open the Oculus mobile app on your phone and tap Devices at the bottom. Your headset and its serial number can be found here.
• Headset: On the left side of your headset, gently pull the strap connector away from the headset until it pops off. Your headset serial number is below the QR code.
• Touch controllers: Remove the battery door from your Touch controller, then remove the battery. Your controller serial number will be on the inside of the controller under the battery below the QR code.
• Box/packaging: On the outside of your Meta Quest 2 box, look for a white sticker marked with a bar code. Under the bar code, find S/N to see your headset's serial number.

When you’re not using your Meta Quest 2 or Meta Quest, it can either be put to sleep or turned off entirely.

Putting your headset to sleep

Putting your headset to sleep means that it will automatically “wake up” when it senses that the headset has been placed on someone’s head. When your headset is in sleep mode, power will still drain from the device, although much more slowly than when it’s in use.

You can put your headset to sleep by pressing the power button on your headset. You can wake it back up by placing the headset on your head.

Turning your headset off

Turning your headset off means that the system is completely off, and will only turn on when the power button is held. When your headset is turned off, much less power will be drained than if it were in sleep mode.

You can turn your Meta Quest 2 off by holding down the power button for at least three seconds until the indicator light turns off.

Learn more about what the different lights on your Meta Quest 2 mean.

If you have questions about an Oculus device that's not related to an issue, visit Meta Virtual Demos to schedule a customized digital demo with a Product Experience Specialist.

Your Meta Quest 2 requires a Wi-Fi connection to use and access most features and content.

If you experience trouble connecting your headset to Wi-Fi, please take a look at our Wi-Fi troubleshooting tips.

A media access control (MAC) address is a unique code assigned to a device to help identify it for networking purposes. You may need your Meta Quest's MAC address for connecting to certain Wi-Fi networks or for pairing your headset with other devices.

To find the MAC address for your Meta Quest 2 using the Oculus mobile app:

To find the MAC address for your Meta Quest 2 using your headset:

Learn more about connecting your Meta Quest 2 to Wi-Fi.

Two terms that are often used when talking about headset adjustments and clarity are “IPD” and “lens spacing.”

• IPD stands for Inter Pupillary Distance, or simply put, the distance between your pupils.
• Lens spacing refers to the distance between the clearest spots on the two lenses inside your headset.

To achieve the best image clarity, lens spacing should line up with your IPD as much as possible. Meta Quest 2 headsets best accommodate IPDs between 56 and 70 mm, or about 95% of adults.

Finding your IPD

If you're not sure what your IPD is, the best way to ensure the most accurate measurement is to visit an optometrist.

You can also estimate your IPD using a mirror and a millimeter ruler. It's easier to have a friend measure it for you, but you can measure it yourself following these steps:

Adjusting Meta Quest 2 IPD

To change the lens spacing on your Meta Quest, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Meta Quest 2.

If you know your IPD, the table below shows which lens spacing setting we suggest.

Keep in mind that these are only suggestions, particularly if your IPD is on or near the edge of each lens spacing setting’s suggested range. The best setting for you can depend on numerous factors, including things that can change with each use, like where a piece of content has you directing your gaze or how the headset is positioned on your face when you put it on. Don't hesitate to try a different lens spacing setting to see if it improves image clarity for you.

Adjusting Meta Quest IPD

To change the IPD on your Meta Quest, gently move the slider on the bottom left side of the headset from the left to the right.

Your Meta Quest 2 or Meta Quest comes with a glasses spacer in the box for wearing glasses while using the headset. Before installing the glasses spacer, check to make sure the width and height of your frames are the following sizes:

• Width: 142mm or less
• Height: 50mm or less

Once you've made sure your glasses are the right size, insert the glasses spacer into your headset to provide a larger fit.

Note: If your frames are too large for the included glasses spacer, you can shop online for third party glasses spacers or prescription lens inserts for your headset.

To insert the eyeglass spacer:

When you put on your headset with glasses, put it on from front to back. When you remove your headset, pull it forward and then take it off.

To use Roomscale, a Guardian setting that lets you move around inside your play area, you'll need a safe and unobstructed space measuring at least 6.5 feet by 6.5 feet (2 meters by 2 meters). If you have a smaller space than that, you can still use your headset in Stationary Mode, which lets you play while sitting or standing in one place.

Learn more about setting up and using Guardian.

Your Touch controllers are a pair of tracked controllers that give you hand presence — the feeling that your virtual hands are actually your own. Touch controllers feature traditional action buttons, thumb-sticks and analog triggers that add familiarity to new experiences.

Here's a few examples of what the Touch controller buttons can do:

• Thumbsticks navigate your virtual environment.
• Trigger (on the front of the controller), and buttons select objects in your environment.
• and buttons return you to the previous screen or menu.
• Oculus button brings up the universal menu. You can also press and hold to recenter your headset view.
• Grip button (on the side of the controller) grabs objects or makes a fist when using your virtual hands.
• button brings up the menu inside apps and experiences.
• You can press any button to wake the controllers after you turn on your headset.

Note: Individual apps may include their own tutorials for how to use the buttons on your Touch controllers.

If you're having trouble completing the controllers step in the initial set up process in VR, you may see a pairing code to pair manually.

To resolve the controller issue using the pairing code:

If your headset remains stuck on the controller pairing screen: restart your headset, remove the batteries from each controller and put them back in, then follow the in-VR prompts.

If you're still having issues, please contact Support.

The universal menu lets you quickly access features and launch your favorite apps no matter where you are in VR. You can access the universal menu at any time by pressing the Oculus button on your right Touch controller.

The universal menu contains:

• Apps: View and launch apps from your library.
• Sharing: Cast, take photos, and record video in VR.
• People: Send messages, find and add friends, and create a party.
• Store: Find new apps and experiences in the Store.
• Explore: Browse your home screen for suggested apps and entertainment.
• Profile: Select your profile image to access your profile.
• Notifications: View notifications from apps, Messenger, and more.
• Quick Settings: Check the current time, the charge level of your headset, and the strength of your Wi-Fi connection. Select the Quick Settings panel to view your device settings.