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RAY-BAN STORIES SUPPORT

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How do I use Facebook Assistant with Ray-Ban Stories?

Facebook Assistant enables a hands-free way to capture photos and videos and interact with Messenger using Ray-Ban Stories. To activate Facebook Assistant on Ray-Ban Stories, either say "Hey Facebook," or tap and hold the touchpad on your glasses.

To turn on Facebook Assistant:

  1. From the Facebook View app, tap on your profile picture.
  2. Tap Facebook Assistant, then tap the toggle next to Facebook Assistant.

If you turn on “Hey Facebook,” Assistant will activate when it detects this wake word so that it can respond to your requests. If this setting is off, you can still press and hold the touchpad to use Assistant.

Note: Facebook Assistant is currently available in English only.

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How do I make calls and send messages with Facebook Assistant on Ray-Ban Stories?

With Ray-Ban Stories, you can connect Messenger with the Facebook View app to make calls and send messages using Assistant voice commands.

To connect your Messenger account to Facebook View:

  1. From the Facebook View app, tap your profile photo in the top right.
  2. Tap Calling and messaging, then tap Connect Messenger.
  3. From here, you can choose to have Assistant announce and read incoming messages. When you're done, tap Next.

To send a message:

  1. With your glasses on say, “Hey Facebook, send a message to [name].”
  2. Listen and confirm with Assistant that you’ve selected the correct person.
  3. Say the message you want to send. Assistant will read your message back to you to make sure it’s correct.
  4. From here, you can say, "Send" "Change" or "Cancel"

To make a call:

  1. With your glasses on say, “Hey Facebook, call [name].”
  2. Listen and confirm with Assistant that you’ve selected the correct person.
  3. After you confirm, the call will start connecting.
  4. When you’re done with the call, open the Messenger app to hang up.

To disconnect your Messenger account from Facebook View:

  1. From the Facebook View app, tap your profile photo in the top right.
  2. Tap Calling and messaging, tap on your name next to Messenger, then tap Disconnect Messenger.

Keep in mind:

  • If you have end-to-end encryption enabled on Messenger, you won't be able to send messages with Assistant.
  • When vanish mode is enabled on Messenger, Assistant won’t be able to read your messages out loud.
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How can I control my privacy with Facebook view?

You can update and control your Privacy Settings in the Facebook View app.

To view and manage your settings:

  1. From Facebook View, tap on your profile photo in the top right.
  2. Tap Privacy Settings.

Keep in mind, you’re in control of when your device takes photos and videos. Your glasses require you to push a button or give a voice command. You can also turn your glasses off by sliding the power switch all the way to the left. Your glasses cannot take photos or record video while they are off.

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