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Portal Usage

Supported Countries

  • Australia
  • Canada
  • France
  • Italy
  • New Zealand
  • Spain
  • United Kingdom
  • United States

Supported Languages

Currently, you can choose from English (US/Canada, Australia, New Zealand, and United Kingdom versions available), French, German, Italian or Spanish as your preferred language on your Portal. To choose a language, simply connect your Portal to a wireless network to update your software, then select your language.

Content on your Portal is only available in the language(s) supported by the applicable content partner - this means not everything is supported in both English and your preferred language.

Portal Voice Commands Availability

Currently, the “Hey Portal” wake word for Portal voice commands is only available in English (US/Canada/UK) and Spanish (US). Note the Device Language on your Portal for Spanish (US) is called Espanol (America Latina). If you select English (US/Canada), the “Hey Facebook” wake word for Portal voice commands is also available. If you select English (US/Canada), Portal voice commands is also available. Learn how to change your Portal wake word in Assistant settings. Portal voice commands will be disabled if you select any language other than English (US/Canada/UK) or Spanish (US) as your preferred language on your Portal. WhatsApp calling using “Hey Portal” is currently unavailable if you have selected Spanish (US) as your preferred language on your Portal. You can still make calls on your Portal using the touch screen, and we’re hard at work to add voice command functionality in additional languages. Additionally, Portal voice commands are currently not available if you have only linked your Workplace account to your Portal (and not your Facebook or WhatsApp accounts).

Third-Party Applications

We may install third-party applications on your Portal TV during initial setup. For a list of those applications, including their terms, privacy statements, and applicable fees, please visit store.facebook.com/legal/portal/preload/. These applications can be uninstalled at any time by pressing and holding the icons on the Portal’s home screen.

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*Offer valid May 21, 2022 (9:00pm PT) – June 11, 2022 (8:59pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at store.meta.com/portal, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

**Valid on orders with a delivery address located in the continental United States (excluding freight forwarders and P.O. Boxes). Estimated delivery date for each product is provided as listed at checkout prior to purchase. Delivery may be delayed for certain products. Subject to product availability.

Meta Portal: Portal voice command availability varies. Learn more: https://store.meta.com/legal/portal/usage. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.

Meta Quest: META QUEST IMPORTANT SAFETY NOTICE https://www.oculus.com/quest-2/removable-facial-interface-alert/

Ray-Ban Stories: Ray-Ban Stories requires a mobile phone with Android (location services enabled) or iOS operating systems and wireless internet access, as well as a Facebook account and the Facebook View app (free download). Ray-Ban Stories and the Facebook View app are currently available and supported in the following countries: US, Canada, Italy, UK, Ireland, and Australia. Voice assistant is only available in English. For ages 13 and up only. This product may interfere with personal medical devices. Requires updates to be installed from time to time, including prior to first use. While using Ray-Ban Stories, it is always the user’s responsibility to comply with any local laws and regulations, especially those relating to privacy and the use of recording devices.

Meta Quest: META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.

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