Legal Home
Portal Legal
Portal Usage Policy
Back to Portal Legal
META PORTAL

Meta Portal Usage

Supported Countries

  • Australia
  • Canada
  • France
  • Italy
  • New Zealand
  • Spain
  • United Kingdom
  • United States

Supported Languages

Currently, you can choose from English (US/Canada, Australia, New Zealand, and United Kingdom versions available), French, German, Italian or Spanish as your preferred language on your Portal. To choose a language, simply connect your Portal to a wireless network to update your software, then select your language.

Content on your Portal is only available in the language(s) supported by the applicable content partner - this means not everything is supported in both English and your preferred language.

Portal Voice Commands Availability

Currently, the “Hey Portal” wake word for Portal voice commands is only available in English (US/Canada/UK) and Spanish (US). Note the Device Language on your Portal for Spanish (US) is called Espanol (America Latina). If you select English (US/Canada), the “Hey Facebook” wake word for Portal voice commands is also available. If you select English (US/Canada), Portal voice commands is also available. Learn how to change your Portal wake word in Assistant settings. Portal voice commands will be disabled if you select any language other than English (US/Canada/UK) or Spanish (US) as your preferred language on your Portal. WhatsApp calling using “Hey Portal” is currently unavailable if you have selected Spanish (US) as your preferred language on your Portal. You can still make calls on your Portal using the touch screen, and we’re hard at work to add voice command functionality in additional languages. Additionally, Portal voice commands are currently not available if you have only linked your Workplace account to your Portal (and not your Facebook or WhatsApp accounts).

Third-Party Applications

We may install third-party applications on your Portal TV during initial setup. For a list of those applications, including their terms, privacy statements, and applicable fees, please visit store.facebook.com/legal/portal/preload/. These applications can be uninstalled at any time by pressing and holding the icons on the Portal’s home screen.

KEEP YOUR EXPERIENCE UP TO DATE
By signing up you agree to receive updates and marketing messages (e.g. email, social, etc.) from Meta about Meta’s existing and future products and services.
You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link included in our messages.
Your subscription is subject to the Terms and Privacy Policy.
Meta
Meta Store
Privacy Policy
Cookie Policy
Legal
Support
Careers
Research
Authorized Retailers
Find a Product Demo
Meta Portal
Meta Portal TV
Meta Portal
Meta Portal Go
Meta Portal Plus
Accessories
Compare
Features
Private by Design
Returns
Meta Portal Health & Safety Info
Store Help Center
Order Status
Returns
Get Support
Meta Quest
Meta Quest 2
Refurbished Meta Quest 2
Accessories
Experiences Hub
Apps & Games
VR for Work
VR For Good
Forums
Referrals
Blog
Creators
Returns
Download SDKs
Developers
Meta Quest Health & Safety Info
Meta Quest Safety Center
Ray-Ban Stories
Wayfarer
Meteor
Round
Privacy Info
Terms of Service
Data Policy
Supported Countries
Meta Store
Privacy Policy
Cookie Policy
Legal
Support
Careers
Research
Authorized Retailers
Find a Product Demo
Store Help Center
Order Status
Returns
Get Support
Meta Quest
Meta Quest 2
Refurbished Meta Quest 2
Accessories
Experiences Hub
Apps & Games
VR for Work
VR For Good
Forums
Referrals
Blog
Creators
Returns
Download SDKs
Developers
Meta Quest Health & Safety Info
Meta Quest Safety Center
Meta Portal
Meta Portal TV
Meta Portal
Meta Portal Go
Meta Portal Plus
Accessories
Compare
Features
Private by Design
Returns
Meta Portal Health & Safety Info
Ray-Ban Stories
Wayfarer
Meteor
Round
Privacy Info
Terms of Service
Data Policy
Supported Countries
Meta Store
Privacy Policy
Cookie Policy
Legal
Support
Careers
Research
Authorized Retailers
Find a Product Demo
Store Help Center
Order Status
Returns
Get Support
Meta Quest
Meta Quest 2
Refurbished Meta Quest 2
Accessories
Experiences Hub
Apps & Games
VR for Work
VR For Good
Forums
Referrals
Blog
Creators
Returns
Download SDKs
Developers
Meta Quest Health & Safety Info
Meta Quest Safety Center
Meta Portal
Meta Portal TV
Meta Portal
Meta Portal Go
Meta Portal Plus
Accessories
Compare
Features
Private by Design
Returns
Meta Portal Health & Safety Info
Ray-Ban Stories
Wayfarer
Meteor
Round
Privacy Info
Terms of Service
Data Policy
Supported Countries
United States (English)
Legal

META PORTAL

*Offer valid August 4, 2022 (4:00pm PT) – December 31, 2022 (8:59pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at store.meta.com/portal, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

**Valid on orders with a delivery address located in the continental United States (excluding freight forwarders and P.O. Boxes). Estimated delivery date for each product is provided as listed at checkout prior to purchase. Delivery may be delayed for certain products. Subject to product availability.

Meta Portal: Portal voice command availability varies. Learn more: https://store.meta.com/legal/portal/usage. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.

META QUEST

†Offer valid with the purchase of a new Meta Quest 2 device (128GB or 256GB) (“Qualifying Product”) between August 1, 2022 12:01 AM PST– December 31, 2022 11:59 PM PST and while supplies last. User account (“Account”) required. Offer Item (digital content): Beat Saber in the Meta Quest Store (approx. retail value $29.99). Additional downloadable content, including future music packs and other content, sold separately. To receive Offer Item, Qualifying Product must be first activated between August 1, 2022 12:01 AM PST - January 31, 2023 11:59 PM PST through an Account without Beat Saber entitlement previously enabled on such account (“Activation”). Upon Activation, you will receive a notification message via email, in your mobile app, and in VR with a link to redeem the Offer Item from the Meta Quest Store. There are no redemption codes in connection with this Offer. Offer Item must be redeemed within 14 days upon Activation. Once redeemed, Offer Item remains available for download indefinitely. Limit of one (1) Offer Item per Qualifying Product, regardless of the number of Accounts connected to such Qualifying Product. Qualifying Products first activated through an Account with Beat Saber entitlement previously enabled are ineligible to receive Offer Item. Not valid on prior orders or purchases. Offer is non-transferable, not for resale, and not valid for cash or cash equivalent. Offer may be canceled or modified at any time without notice. Void where prohibited or restricted. For full terms and conditions, see https://store.facebook.com/legal/quest/promotional-terms/.

Meta Quest: META QUEST IMPORTANT SAFETY NOTICE https://www.oculus.com/quest-2/removable-facial-interface-alert/

Meta Quest: Important! For ages 13 and up. META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.

RAY-BAN STORIES

Ray-Ban Stories: Ray-Ban Stories requires a mobile phone with Android (location services enabled) or iOS operating system, wireless internet access, and account registration. Not compatible with all smartphones. Ray-Ban Stories only available in select countries. Voice assistant is only available in English, Italian and French. Features, functionality and content are subject to change or withdrawal at any time. Please visit ray-ban.com/faq-ray-ban-stories for the most up-to-date information. For ages 13 and up only. This product may interfere with personal medical devices. Requires updates to be installed from time to time, including prior to first use. While using Ray-Ban Stories, it is always the user’s responsibility to comply with any local laws and regulations, especially those relating to privacy and the use of recording devices.

©2022 Meta.

WELCOME TO THE NEW META STORE!
Skip to main content
Meta
Meta
Meta Quest
Meta Portal
Ray-Ban Stories
Help